Customer Feedbacks Here at Innosolve, we take pride in our customer service and strive to achieve the best customer satisfaction. To prove our commitment and dedication to our customer service, we have listed below just a "FEW" of the many wonderful feedbacks from customers who have experienced our unique services. For any NEW customers who wish to voice their feedback, please enter your comments <here>.

Kym S. (Macquarie Links NSW)

Fri May 4 12:12:49 EST 2007

Comments: " Innosolve is a good PC service company that cares about all my needs. I am so impress with there services that I got most of my friends with them.It has been great to do business with you guys. Thanks... "

Jen D. (Minto NSW)

Wed Apr 18 22:42:11 EST 2007

Comments: " As an elderly living at home alone, I never know who to turn to with computer issues. I had so many viruses on my PC and it was exceptional value that you guys cleaned everything up for me. My PC is now running fast & smooth. Thanks a lot. "

Lynn F. (Glenfield NSW)

Fri Apr 6 11:26:31 EST 2007

Comments: " Nice work guys! I think if more computer service companies were like you then this world will be bug free. :) "

Jim‚ A . (Macquarie Fields ‚ NSW)

Thu Dec 9 19:22:38 EST 2006

Comments: " Once again, many thanks to you guys for converting and upgrading my old PC into a SUPER Dooper Multimedia Centre. I have now managed to convert most of my DVDs into avi format and can access any movie in my collection with a touch of a button. I look forward to watching all my favourite movies again throughout Christmas. And speaking of the festive season, Merry Christmas to everyone working at Innosolve Pty Ltd."

Rohan‚ H . (Liverpool‚ NSW)

Mon Nov 13 20:09:23 EST 2006

Comments: " I should have given you guys a lot of good feedback but this time I thought I will really write something. I would have lost most of my data if you haven't backed up my external Firewire Hard Disk in time, I can't give you enough thanks. Good work and quick thinking. "

Jesse‚ K . (Glenfield‚ NSW)

Mon Oct 2 22:13:59 EST 2006

Comments: " Very impress with your services on sharing my Unwired Internet connection. Keep up the good work. "

Kenny & Becky ‚ H . (Glenfield‚ NSW)

Sat Sep 16 12:05:22 EST 2006

Comments: " Nice to know that you guys are always there to clean-up & health check my PC no matter how small or big the job might be. I don't know what we'll do without you. THANK YOU ! "

Jones‚ D . (Minto‚ NSW)

Tue Jul 4 11:07:11 EST 2006

Comments: " I am most delighted by your level of professionalism and quick response. You have fixed many of my Windows XP networking problems on the spot. As I hate to carry my PC (not to mention my entire network setup) to a service repair shop, you have saved a lot of hassles for me. Good work people... "

Anthony‚ D . (Rockdale‚ NSW)

Fri Jun 16 23:01:19 EST 2006

Comments: " Although you guys are not the quickest at responding to my area, but you certainly give your customers good value. I give you a feedback of 4 out of 5 stars."

Ho Hong D . (Punchbowl NSW)

Mon May 22 13:12:33 EST 2006

Comments: " You guys are simply the BEST PC guys around !!! I don't think I will ever need anybody else. Thanks again for fixing my ADSL modem connection issue."

 Kay S . (Bankstown NSW)

Wed May 31 11:55:18 EST 2006

Comments: " Very good service. I just wish you have more mobile people working for you as I don't want to wait over an hour for someone to show up. But you did fix my printer problems and it no longer jams as often. Well DONE !"

Ricky D . (Liverpool NSW)

Sun Apr 12 09:11:26 EST 2006

Comments: " There is no way I could survive my Easter break without my PC. Thanks for your quick response and fix-up, I am back sailing my yacht in Virtual Skipper 4. Thanks guys ! "

Becky F . (Minto NSW)

Sun Apr 10 13:22:42 EST 2006

Comments: " You guys did the best you could on my aging notebook, I know it is not running super fast but hey... I have no complains. I will definitely let you guys know when I am in the market for a new one. Thanks for all your help. "

Joe S . (Campbelltown NSW)

Sun Feb 19 22:59:14 EST 2006

Comments: " No problem is ever too big for these guys, thanks for re-imaging my PC with all my software intact. I can’t wait to get back into playing the World of Warcraft again. Your services are great value! "

Kitty D. (Liverpool NSW)

Fri Feb 3 21:25:59 EST 2006

Comments: " My PC stopped working after my long break over Xmas & New Years, thanks to your quick response, my machine is now humming smoothly again. FYI, I have justed installed your recommended Virus checker and Firewall. Your work is second to none. Thanks very much... :) "

Judy K. (Minto NSW)

Sat Nov 12 16:33:25 EST 2005

Comments: " Thanks for recovering my accounting files from my PC after the blackout, I won't know what to do without my Tax records. You guys are worth every cent !!!

Your services are FIVE STAR all the way !!!

THANKS."

James F. (Ingleburn NSW)

Sun Oct 16 21:29:59 EST 2005

Comments: " Thanks for building my entire Home Media Centre so quickly, everything is working like a charm. I can't wait to use the EPG to record my favourite TV shows. Now that my Media Centre is operational, I can finally give away my old DVD player, VCR, and CD player.

You guys are FIRST CLASS in your products and services !!!

I will definitely recommend you to all my friends ! "

Helen A. (Macquarie Fields NSW)

Tue Oct 04 22:07:33 EST 2005

Comments: " Last Saturday night (and yes, just before the long weekend) was the first time my new computer was attacked by an email virus attachment. As my PC started to constantly reboot on me, I knew I needed HELP urgently. Within three hours of logging an online appointment, a service tech arrived, flushed out my computer virus and repaired my Windows XP. As a repeating customer, I just wanted to say, I am very happy with your prompt response and professionalism. I honestly don't know of any other company who can respond as fast as you do. Anyway, thanks again for sorting out my mess. Keep up the good work ! "

Gloria E. (Macquarie Fields NSW)

Fri Sep 23 21:17:08 EST 2005

Comments: " Just wanted to say THANKS for fixing my PC. Since your technician had changed and reconditioned all those noisy fans in my system, things are now running as quiet as a "sleeping baby". My whole family can now sleep a whole lot better whenever I need to do some overnight downloads. "

Sarah G. (Minto NSW)

Sun Sep 11 22:09:11 EST 2005

Comments: " I had just received a pamphlet advertising your company about 2 days ago and decided to give you guys a try. I thought, since the initial appointment is FREE anyway, why not. But even though the initial appointment was FREE, your services were still exceptional!!! I can't EVER recall a computer engineer being so thorough at listening to my every computer problem. Your quoted estimates of repair cost and repair time were both spot on. I ended up spending less than a hundred bucks and now I got a PC that feels like NEW. Thanks guys and keep up the good work. "

Jenny B. (Macquarie Fields NSW)

Sat Aug 20 11:41:38 EST 2005

Comments: " Not long ago, computers were over $3000, nowadays, I can find complete systems and even laptops selling for below $999. A word of warning, don't let the low prices fool you. I purchased a budget computer from Kmart recently and it struggled to keep up with my work load from day one ! This was when I engaged a mobile mechanic from Innosolve for a detail report, and it shows that the machine was badly under powered. I phoned Kmart for an upgrade but they didn't want to hear from me. As I didn't want to waste the entire computer, Innosolve kindly upgraded the memory, the hard disk and the processor for me on the spot. Now my computer absolutely FLIES !!! I will definitely be buying my next computer through your company. You guys gave me a Great Service. Thanks Innosolve !!! "

Mike G. (Glenfield NSW)

Tue Jul 26 17:59:22 EST 2005

Comments: " The FACT is, nowadays, people with computers need someone to service them. I am sick of hearing computer shops telling me that upgrading and repairing OLD computers are a waste of time because NEW PCs are now very cheap. While this is true, I personally like reviving my old PC because I don't want to setup all my software again on a NEW computer. Innosolve created a tailored solution for me and built a NEW machine with a software image from my existing PC. I was so happy when I saw all my OLD software running at SUPER speed on the new box. And I didn't have to lift a finger to re-installing any of my old software. Well Done, Innosolve ! You have challenged my misconceptions and provided me with an imaginative solution. Thanks so much ! "

Helen A. (Macquarie Fields NSW)

Sun Jul 24 21:11:14 EST 2005

Comments: " I have decided to buy a NEW PC because my old one has been constantly playing up on me. Innosolve took the time and laid out all my options between upgrading my existing PC and buying a new one. I have really learned a LOT in this exercise and full credit goes to Innosolve. I can't wait to get back on the Internet and chat to my freinds. "

Neil D. (Ingleburn NSW)

Sat Jun 25 19:42:04 EST 2005

Comments: " At first, I have never heard of this company before their ad in my mail box, at that time I happen to just need a computer and didn't know where to start. Their FREE on-site quotation was very helpful to me because FREE and HONEST advice is very hard to come by these days. Anyway, at the end of the free quote session I was actually embarrass in not having to pay anything because it went for almost an hour. Anyway I have decided to buy my computer from Innosolve because I know they will always look after me before, during, and after I have purchased my computer. Way to GO, guys ! "

Rebecca F. (Liverpool NSW)

Tue Apr 26 15:56:14 EST 2005

Comments: " Innosolve - The mobile computer people ROCKS !!! They always give good services and has helped me setup my dream computer. Bigger computer companies just never had the time to REALLY listen to their customers any more. Good Service is always appreciated because I just don't have the time to go through the thousands of computers and laptops models in a computer store. I trust the people working at Innosolve and they in turn treat me like an individual and I think that is pretty COOL. By the way, a BIG hello to you Jason !!! When are you coming back to teach me how to play that Microsoft flight sim game ? I have a cuppa of hot chocolate still waiting for you... ;) "

Jon C. (Macquarie Links NSW)

Mon Feb 28 17:02:49 EST 2005

Comments: " Innosolve is a unique service company that actually bothered to write down all my needs. I have been to so many 'so call' computer places and they never take as much time in asking me about my needs. I got exactly what I wanted and my spanking new Pentium 4 PC has been working without any problems since my purchase. I am VERY HAPPY indeed... Thanks again... "

Jennifer B. (Minto NSW)

Sat Jan 01 18:12:11 EST 2005

Comments: " Being a single mum with 3 kids, I have no time talking to PC people over the phone, & I certainly have no time lugging my PC to a repair shop. Innosolve offered me a service I can't easily find in my area. Their service is very personalised and having people come over to experience my PC pains first hand saves me the trouble of explain my problem in "techno babble". Their on-site rep was excellent. They got my PC up & running within hours on NEW YEARS day. Thanks for everything !!! "

Lenny D. (Glenfield NSW)

Wed Nov 24 19:36:41 EST 2004

Comments: " I am over 60 years old, and I wouldn't know the difference between a USB and a serial computer hole in a million years; but I was very impressed with Innosolve. Their sales & service people always gave me options to choose from. When you don't understand something, their people took the time to explain things. My son's old box is now humming again. Nice work ! "

Ruth S. (Casula NSW)

Sat Aug 14 11:59:28 EST 2004

Comments: " Between 3 kids and a full circle of families and friends I have zero time to sort out my DELL PC when it crashed last Wednesday. At first I rang DELL support but I just didn't have enough time to check out the 'million and one' things that the DELL people got me to check. After 20 minutes over the phone I gave up. I decided to call Innosolve because a neighbour recommended them. Anyway, I made a booking yesterday & someone showed up today, and I didn't have to lift a finger. On top of that, I managed to get a 10% discount by paying cash and the whole thing only costed me $55, compare to what my plumber charges to just show up at my doorstep @ $90, Innosolve services are a very good value for money. I highly recommend them to anyone who has a computer headache. "

Alex C. (Prestons NSW)

Sun Jun 27 13:22:52 EST 2004

Comments: " I was in the market to spend about $2000 to buy a new PC before I made an online booking with Innosolve, and since it was for FREE, I thought I didn't have anything to lose. Their on-site service person asked me about my old PC and I said it couldn't be fixed because the local computer shop has already given up. Anyway, the service guy insisted to see my old PC, so I showed him the problem. Anyway, after he laid those 'magic hands' on my old PC, it began to boot up. I just couldn't believe it as I started to go through my precious files ( and they were all there ! ). I was so HAPPY with the service that I decided to pay for their premium GOLD Service Package. My old Pentium III PC is now running SUPER smooth and I have since used my original $2000 PC budget on an overseas holiday !!! THANK YOU so much...

Barbara M. (Ingleburn NSW)

Wed Mar 31 22:01:36 EST 2004

Comments: " Excellent online booking and enquiry experience! Compare to other computer companies , your services are efficient and is GREAT value. Your responses were fast and my whole family is still enjoying the great PC and Networking package you have tailored for us. "

Karl J. (Wattle Grove NSW)

Sat Nov 29 20:12:33 EST 2003

Comments: " What you see is what you get with Innosolve. Their service people will never promise anything they can't deliver, I am very impressed with their plain honesty. Their job estimates are spot-on. I run a small business with 3 PCs; I simply wanted to link them for file and Internet sharing, Innosolve gave me a workable solution within hours from our initial appointment. Great SPEED! Great Service ! "

Melissa K. (Holsworthy NSW)

Wed Aug 27 07:29:52 EST 2003

Comments: " The safety of my children is always a concern when surfing online, recently my PC was bombarded with lots of offensive pop-up advertising that were hard to remove. Innosolve has done a GREAT job in rebuilding my PC. Now, I can not only control but I can also audit my childrens Internet surfing behaviour. Thanks for CLEANING up and PROTECTING our family PC in such a short time. "

Kylie H. (Hoxton Park NSW)

Sat Mar 01 13:12:55 EST 2003

Comments: " Computer shops may come and go, but innosolve is definitely heading in the right direction. This is the first on-site service company that actually took the time to provide me with a detail health report on my PC. I am thrilled that you have given me a service record of all the work done on my PC. Thanks again for all your professionalism in troubleshooting my Nero CD-Burning problems. "